Job Information
AECOM Workplace Concierge in Melbourne, Australia
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
At AECOM, the Workplace Team is the heart of our organisation – connecting people, optimising spaces and crafting meaningful experiences that resonate beyond what we do every day.
The Workplace Concierge will oversee front of house operations, manage events, and ensure the space is presentable for day-to-day business. A keen eye for detail and the ability to problem solve in a fast-paced environment is key.
What will a day in this role look like
Meet and greet clients, setting a positive impression.
Connect people with the right solutions using one of our key pillars to ‘Make it Happen’.
Organise day to day meetings, room setup including moving tables and chairs.
Provide audio visual support using Microsoft Teams to assist client and colleagues in internal meetings.
Manage contracts including kitchen consumables, stationery and coordinate contractor deliveries with the loading dock.
Manage the security access system including programming staff and contractor access passes.
Work closely with the Workplace team on future office refits and sustainability campaigns.
Ensure the space is kept tidy and address any maintenance issues.
_Due to the nature of this role, you will be required to work full time in our Melbourne office from 8:30am to 5pm. _
Qualifications
Ideally with 5+ years admin or concierge experience. Experience in hospitality management will also be considered.
Confidence in using our internal AV system like Microsoft Team to help connect colleagues in real-time meetings.
Outstanding customer service and strong client relationships experience.
Friendly and outgoing personality. Someone who enjoys helping others and going that extra mile.
Proficient in Microsoft applications.
*Sustainable Legacies *
AECOM has made the bold commitment to embed environmental, social and governance (ESG) principles into everything we do. We want to ensure that the work we do in partnership with our clients leaves a positive, lasting impact for communities and our planet. This means we have embedded deep cuts in carbon emissions, resilience to climate change and social equity and inclusion into all our projects.
This is not an easy task and requires the dedication of Energy team members to continue driving transformation in the way we engage our clients, win our work, and deliver our projects. This role is a great opportunity to meaningfully influence projects in the Energy space – achieving net carbon zero emissions, embracing circular economy principles, improving social outcomes for our clients and communities, and fostering a culture of inclusion and respect.
Additional Information
#LI-SB1 #Work180
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders — past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: https://aecom.com/au/our-vision-for-reconciliation/.
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10110113
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: ANZ
Career Area: Real Estate
Work Location Model: Hybrid